Staff was amazing, each and every single person we met was polite, attentive, friendly, and efficient. Our room was spacious, the bed and pillows were glorious! Breakfast selection was plentiful and delicious. Location was good and though in a busy area, we couldn’t hear any noise in our room. Very nice lobby and bar, welcome drinks and a towel was very much welcomed and needed. Learned about Vietnamese gin at the bar which was a nice treat. Little touches are missing such as lotion in communal restrooms (i.e., bar, spa, etc) which you would expect to find in luxury restaurants, hotels, etc. Hotel could be more eco-friendly and move away from little plastic bottles of amenities. Looked under the mini bar for my car which fell and discovered it hadn’t been cleaned for a long time and found peanuts, a spray bottle, disposed contact lenses, and few centimeters of dust. Disappointing but easily fixable and I wouldn’t write this place off. I made the front desk aware and they were horrified and very apologetic. I very much think this will be rectified immediately with the room cleaned, other rooms inspected to ensure they are clean, and staff spoken to, training reinforced. Overall I do recommend.