2/10 Dåligt
15 mars 2025
Traumatized waste of money
Night time Front desk clerk should not be attempting to clean rooms, laundry or mop floors. Just front counter and be up there ready when guest arrive.
Roaches running across walls and floors in room, dirty, washing machines must need maintenance cause it doesnt clean right so the sheets and bedding was hairy, stained bedding with holes and footprints. We had them come change the bedding and “new clean bedding” was worse. Only breakfast provided was watery waffle batter , sticky glass syrup bottle, no butter. No toiletries like shampoo and conditioner, towels were full of holes and make up stains. They sent us a text at 8AM waking us up saying “we hope you enjoyed your stay, please click the link to check out” when we was trying to sleep like we paid to do, with check out for 11AM. Front desk dude blamed the text on Wyndham. Jacuzzi had curly black pube looking hairs all over on the side and bottom. Floors dirty under tables in rooms and under sinks, especially drywall & food crumbs, hair. Dirty inside microwave in room, fridge full of rust. Dirty lamp, light fixtures, ceiling vents with years of dust. Dirty cracked ice machine that only gives one cup of ice at a time unless you push it a bunch of times and wait. We suspect potentially employees are using the rooms for personal use, because why is it that we booked our room at 9PM, checked in at 9:30PM and front desk clerk was cleaning it. First time I ever leave a hotel wanting a shower somewhere right away.
Crystal
Crystal, 1 natts familjeresa
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