The customer service (from check in to housekeeping), location, restaurant in building and free parking was amazing. If you are used to staying at fancier/newer hotels, the building/amenities will seem dated. Our room was great, minus some minor traffic noise and other hotel guests which you can expect anywhere. The value of the booking cost is phenomenal, but if you are used to higher end hotels, you are getting what you pay for. Overall, a good stay!