Swimming suit changed colors in pool, front desk didn't care much when informed.
People in the room below complained to front desk about our kids being too noisy, which they honestly weren't, kids in common aren't totally silent though... Front desk called us about this twice without checking it out before calling, quite annoying and a bit rude. Conclusion, front desk were quite ignorant. But, not to forget, they helped us getting a pair of glasses back, which another guest incidentally took from the pool area. Thanks!