Worst hotel ever in London, this was a constructions site, and it was so cold eveywhere in the hotel except in the rooms. The first room we got had shaded windows, and they told us that this was the room for this rate. This is not mentioned anywhere. We got an upgrade for 25£ a night, a total of 75£, they ended up charging us the double, and no response so fare.
This is not a five star hotel in my world. Very disappointed customer