A grand dame of Bucharest hotels suffering during transition to Intercontinental. We stayed two nights in beautiful rooms but paid full price on Expedia without knowing about DOWNSTAIRS RENOVATIONS. Drop off and pickup are a mess, the bistro is closed and walled off, and the staff seem short handed. Phones are not answered promptly, the staff act rushed, room service order was wrong, and concierge hours are limited.
Among other observations the view of the colonnade downstairs was ruined by some kitch cocktail tables presumably for an event, but it’s a pity to put black metal’s frames by the old
marble and removed the seating.
Overall the fine touches are missing, even the lobby flowers are sloppy, it does not feel like a connoisseurs’ hotel anymore.