We were given an "upgrade"to their 10th floor suite which was enormous in size with a full outdoor "private" terrace, and nice leather furniture, however what was over accommodated in size, it lacked in cleanliness, non functioning bath/shower with a broken handle, broken thermostat (which we had to leave open windows to cool down) literally towels with HOLES in them and filthy indoor- out door carpet throughout with stains which I would not recommend walking on without shoes . It resembled a backdrop for an Italian 90's soft porn movie complete with a staged platform bed, red tiled bath room with giant tub and red gloss and matte black color scheme throughout. The in room coffee maker and kettle was an appreciated amenity and the breakfast was very good for the price. When we told the desk attendant about the broken shower, he just replied "oh sorry about that". They also highly advised us using a taxi of their choosing and not Uber, only later to find out it was more expensive. Kick back city! We were very happy to leave Milan.