Service was excellent, got our best stay at any hotel on our 2 week journey through the alps, the possibility of a late check out (1pm) was perfect, the panoramic view from the balcony (on the top floor) featured an almost cloud free Matterhorn between two tall pine trees, it was fantastic. Breakfast was very good, the hotel looks like it is further from the station on the map than it really is, a short walk away. Luggage transport service with electric car is given until 7 pm if booked by phone. We arrived late around 10pm and called to make sure it was ok to arrive late, the reception is manned until 11 pm. Room was amazing with wooden floor, great bathroom, comfortable large bed and the very helpful staff provided us with adaptors for the power outlet to normal Euro-plugs. Very good wireless Internet connectivity in the room.