In first sight i cannot see how this hotel can have 4 stars. Its old and worn. Hard beds, porly working ac, Bad Wifi, worn pool, bad showers. I can compare this hotel to a 2 or maby 3 stars hotel. Ok, the hotel has all the features like restaurant, pool, massage, lite store etc. The best is the location. Just near beach and all shopping areas. Kuta is very bussy, much people much traffic.