Sad story. Used to be a very good hotel. 5 days I asked for hot sauce but no. Sunday breakfast no eggs, bread toaster doesn't work, heated food horrible. 6 staff talking in the kitchen and nobody cares. I talked to the supervisor about it, but she just turn around n walk away.... I bought a beer offer 4+1 beers x2 persons, n gets 4+4. Should be 10, I get 8. I made a remark n staff give a s... Lousy! I call front desk, and they answer approx 4 times out of 10! Nobody seem to have any pride in their work. Like I said to the hotel manager, I can change hotel anytime, but I guess staff can't... A few staff in the restaurant are good. Pity them! Videokee in the restaurant in the evening. Sorry, but when I go to a hotel restaurant I don't want to listen to bad singers. And both inside the restaurant and in the balcony. Why not start the videokee 9 pm? AND only inside, so people who don't want to listen can have a nice time in the restaurant too? Even if just be able to sit out on the balcony.... Wifi was bad and told the front desk. Nothing happens.