8/10 stars! Great customer service from Pasquale and Francesca. He met us at the hotel upon our arrival and oriented us with stuff we need to know. The Hotel, room and building has special locks to get in, that can only be accessed thru an online portal. Room and Bathroom is small but clean, with hair dryer, toiletries, ref, closet, and utensils. It is walking distance from Octavio train station, Sit Bus stop (transportation to FCO Airport), pizza, coffee shops, halal food, groceries and Vatican City. My only complaint is the dividing walls between bedrooms are thin so we can hear everything that is happening on the other side of the wall. Everything :) But other than that, I recommend this hotel for its GREAT LOCATION!