Check in was easy and the front desk was friendly and helpful during our stay. We even got a cute treat bag! The bed was incredibly comfortable, even my partner slept solidly. Rooms are renovated, and even though the plank flooring is aesthetically, pleasing, I understand that it can seem cold and echoey to some people. As with any hotel, you can hear your neighbors if they’re being excessive, but our neighbors were extremely respectful. For the money, this place is an extremely good value and we’ll be staying here on the next trip (with the dog next time!).