Area: The hotel was close to attractions after going through a dirty neighborhood. Beautiful walking trails along the waterfalls and river. City is not attractive, even a little rundown. But the Canadian city is even worse. Room: The sofa in the room was very uncomfortable because the cushion was so worn-out that you feel the hard wood hurting your back badly. Breakfast: The breakfast room was very dirty (tables and floors) unless you go very early in the morning. Housekeeping: It was almost non existing! They came every 2 days to change towels, empty trash and replenish toiletries, made the bed without straightening the sheets which left us sleeping on a bumpy bed. When I asked about changing the sheets, I was told that it was done every 3rd day. It never happened! So, when I inquired again, they informed me it would be done every 7 days. I asked where they announce such housekeeping rules, she pointed at a sign on the reception desk which said nothing about housekeeping. Expedia advertised daily housekeeping and sheets on request. So, during our 7-night stay we did not get any bathroom cleaning nor new bedsheets! This is unacceptable!! I would like to address another unpleasant issue: The reception staff was not present at the reception desk. We had to ring the bell to get them. Very unprofessional! In conclusion, I must say this was the worst hotel I have ever stayed in and I will NEVER stay at FAIRFIELD again!!!!