Just returned from this hotel and it wasn’t a good experience, the hotel looks lovely but it’s a different thing once you’re in there. No plates for food, tables full of used dishes, food all over the tables, food not brilliant and very long waits in que for food, staff are rude when you ask them to clear table, no sun loungers anailable by the pool if you don’t put your towel on them at 5am, absolutely ridiculous!!
I seen people paying pool staff to keep them sun loungers, towels were left on loungers all day, there are signs everywhere saying you cannot reserve sun loungers with towels…. It was just a free for all.
Rooms are nice but we paid for a sea view, which we didn’t get, as we was told the hotel was full. Carpets in the hallways look really dirty and nasty, shop in reception is a rip off,
I have been to many hotels in port el kantaoui and I would not return to this hotel, there are better hotels for less money, don’t waste your money on this hotel.