2/10 Dåligt
2 augusti 2016
Don't book this hotel!
No reception, you had to call a phone number and get a password for the digital doorlock. We had to wait 25 minutes in telephone que until answered. Then when answered they said the hotel was overbooked and our room therefore not available.
They had no excuse and according to the hotel we finally managed to find with an available room on a fully booked site, they said that this hotel do so over and over again to be sure having it fully booked even with last minutes cancelled rooms.
This is definitely not acceptable and from this perspective we can not recommend booking this hotel. Even with a booking confirmation there might be a risk you don't get the room.
Veronica
Verifierad gästrecension från Hotels.com