Overall a good stay as long as you know what you’re getting into. You have to go pick up the keys at another location and pay £40 in cash for the cleaning fee. I knew both these things ahead of time so I was prepared and was okay with it ( you get what you pay for and we saved a bit staying here versus other options). The apartment itself is great and is close to an easy underground stop, which has the line that goes to Heathrow. So checking out and going to the airport was a breeze! On arrival, We ended up sending half the group and luggage to a bar around the corner from the apartment while I went up north to collect the keys. It wasn’t that big of a deal but it did take me about 45 min roundtrip. The apartment was clean and bed was comfy, so no complaints there. We would definitely stay here again, provided the price was still decently lower than other options - for the inconvience of getting the keys (and don’t forget to add in the cleaning fee when comparing to other hotels). My only complaint is that the towels are very small, they barely fit around me, and I’m not a large person. They also didn’t provide more than one towel per person so we ended up using our bath towel as the hand towel and washcloth as well. But that is workable, just an easy and cheap suggestion to make things better!