I was excited to stay here, as I’ve driven past the hotel when I lived in Augusta. On my visit home from Germany, I made a reservation. Upon check-in and during the first few days, I dealt with a front desk hospitality worker who clearly didn’t like her job/want to be there/was rude. One of those. The last conversation we had, I let her know that I had put the trash outside of the room (as no one cleaned my room once while staying there & I had to do this and request the items that I needed a few times) and that a lightbulb was out next to the bed. She wrote this down (or appeared to…the pencil looked so heavy in her hand that it looked like a curvy line was drawn). No lightbulb was changed until I brought one from my storage unit and changed it myself. Towards the end of the day, my keys were locked and I could not get into my room. I went downstairs to let them know, and they asked to see my ID and scanned over it for a little bit as I stood there needing to get into my room and needing to get back to Evans. A gentleman that I had not met, walked up and asked me about my day about my trip about a lot of things… Things I did not have the time nor energy to discuss. Long story short, after the keys were locked they needed to change my room and he walked up with me and proceeded to walk into my room with me and I asked him to please just let me change rooms myself because I needed to repack all of my belongings. I had a panic attack After this. I will never stay here again.