Their listed check in window is until 11pm. After being stuck in traffic that delayed our arrival. We showed up at 10:30. The person at check in already closed and locked the lobby door and would not let us in because 'they are closed'. After pleading with them for a few minutes saying we paid for the room and we are just trying to check in so we can sleep, the person checked us in. They were very rude and curt. When we got our room key, and finally entered our room, it was very musty. Additionally our room did not have any curtains so anyone could watch us sleep. We ended up putting a sheet from the bed up on the curtain rod. And when I returned to the check in desk to ask for a curtain, the employee was gone and nowhere to be seen. This was around 11:05ish. The next day we returned from our event, and we wanted to get some fresh towels, the same person from the night before was at the check in desk. When I asked if I could have a fresh set of towels, the response I got was 'we got no towels for you. You have to stay 5 days to get any service'. Thankfully we were only there for 2 nights so we don't have to suffer this place anymore.