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Hotel Chi Ibal Hu Cancun

2.0 star property
Hotel within easy reach of Plaza 28

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chi Ibal Hu Cancun

Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets
Exterior
Reception
Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets
Deluxe Studio Suite, 1 Double Bed | Bathroom | Shower, towels, soap, shampoo

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping once per stay
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Tour/ticket assistance
The price is $23
includes taxes & fees
$16 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe or closet
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe or closet
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe or closet
  • 377 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Studio Suite, 2 Twin Beds

Deluxe Studio Suite, 2 Twin Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Studio Suite, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Wardrobe or closet
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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7.6 out of 10, Good, (382)
The price is $27
includes taxes & fees
$19 per night
Dec 6 - Dec 7
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About the neighborhood

Map
C. 35 Nte. 63, Cancun, QROO, 77513

What's nearby

  • Plaza 28 - 20 min walk - 1.7 km
  • Cancun Mall - 4 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 3.4 km
  • Plaza Las Americas - 5 min drive - 4.0 km
  • Puerto Cancun Marina Town Center - 6 min drive - 4.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Los 7 Mares - ‬7 min walk
  • ‪Mercado independencia - ‬10 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Las Brasas del Bajio - ‬9 min walk
  • ‪Las Tortas de Cochinita - ‬1 min walk

About this property

Hotel Chi Ibal Hu Cancun

At Hotel Chi Ibal Hu Cancun, you'll be just a 5-minute drive from Plaza 28 and Cancun Mall. Also, Ultramar Ferry Puerto Juárez and Plaza Las Americas are just a 5-minute drive away.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 5 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

Does Hotel Chi Ibal Hu Cancun offer free cancellation for a full refund?
Yes, Hotel Chi Ibal Hu Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Chi Ibal Hu Cancun?
Yes, pets are welcome. There's a charge of MXN 5 per pet, per night.
Is parking offered on site at Hotel Chi Ibal Hu Cancun?
Sorry, there's no onsite parking at Hotel Chi Ibal Hu Cancun.
What are the check-in and check-out times at Hotel Chi Ibal Hu Cancun?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Chi Ibal Hu Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What's the area around Hotel Chi Ibal Hu Cancun like?
Hotel Chi Ibal Hu Cancun is a short 20-minute walk from Plaza 28 and 15 minutes' walk from Las Palapas Park.

Reviews

4.8

4.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Poor

You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
Grant, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The property was in deplorable condition and look nothing like the photos provided
mario, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Words do not describe!
Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
Paul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff are nice.
Rocky, 4-night trip
Verified Expedia guest review

2/10 Poor

Do Not Stay Here. Really terrible
James, 2-night trip
Verified Expedia guest review

2/10 Poor

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Did not like the smell air smell nasty
Vivia, 2-night family trip
Verified Expedia guest review

8/10 Very Good

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Vivia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Shops are nearby
Vivia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Alain, 1-night trip
Verified Hotels.com guest review

6/10 Good

Samuel Wilson, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
Jerome, 4-night trip
Verified Expedia guest review

2/10 Poor

Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
benjamin, 1-night trip
Verified Expedia guest review

2/10 Poor

The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.
Verified Expedia guest review

2/10 Poor

Erick, 5-night trip
Verified Expedia guest review

2/10 Poor

Julian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Keith, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Ruben, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Aleksei, 15-night trip
Verified Hotels.com guest review

2/10 Poor

Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…
Paul, 2-night trip
Verified Travelocity guest review

2/10 Poor

Horrible
Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!
Florencia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!
Margarita, 3-night family trip
Verified Expedia guest review

2/10 Poor

Romualdo P, 2-night trip
Verified Expedia guest review

2/10 Poor

Zeel, 1-night trip
Verified Expedia guest review

2/10 Poor

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them
alicia, 10-night trip
Verified Expedia guest review