6/10 Bra
30 december 2024
Used to be a great place to stay!
The GrandStay hotel is a hotel that we stay at most of the time we come down to visit our son and his family and normally, have really good luck. This time it was quite different. When we got to a room, we found that the dishes in the dishwasher were gross, and no dishwasher pods, bags of trash in the cabinets, and very few utensils. We went down to the desk to tell him all these things and he sent us on our way with some plastic silverware, napkins, and only one pouch of dishwasher soap. This was that we could clean the dishes in the apartment. We had a three night four day stay. On day two there was a woman in the breakfast area with her little dog in her arms for 15 minutes. She was getting her food, coffee, juice, eggs, waffles, etc. The entire time while holding that little dog. Stated this to the front desk...oh, well. I'm almost a platinum member and was not given any compensation or up-grade. We will definitely be choosing another hotel line.
Kathy
Kathy, 3 nätters familjeresa
Verifierad gästrecension från Hotels.com