2/10 Dåligt
26 juli 2024
Please don’t go!
Check in was a nightmare. Only in German with complicated instructions. Booked a room with a lake view which was true if you went outside and around the corner. No information that the bedroom was in the basement. It smelled like mold and humidity. Tried to call the ‘reception’ in the sister hotel but automatic voice said the number was not in use. We are not bothered by noise but this was extreme. Both from the neighbors in the hotel and from people outside. When flushing the toilet it made a squeaky loud noise for at least 4 minutes. We wanted to have a glass of wine and we had wine glasses in the room. In one of them there was a hair stuck on the inside. Black mold grew on the wall in the bedroom and was covered by a beach and pillows. We might have been unlucky but we do not recommend this hotel ever.
Eleonore
Eleonore, 1 natts familjeresa
Verifierad gästrecension från Hotels.com