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Hotel Zihua Caracol

3.0 star property
Hotel with 2 restaurants, near La Ropa Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zihua Caracol

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Suite Familiar | Private kitchen
Suite Familiar | Hypo-allergenic bedding, in-room safe, individually furnished
Hypo-allergenic bedding, in-room safe, individually furnished

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Non-smoking
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $75
includes taxes & fees
$60 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite King Size

Suite King Size | Hypo-allergenic bedding, in-room safe, individually furnished

Suite King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually furnished

Standard Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Cable channels
In-room safe
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Familiar

Suite Familiar | Hypo-allergenic bedding, in-room safe, individually furnished

Suite Familiar

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 452 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room King Size

Standard Room King Size | Hypo-allergenic bedding, in-room safe, individually furnished

Standard Room King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Hypo-allergenic bedding, in-room safe, individually furnished

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Standard

Hypo-allergenic bedding, in-room safe, individually furnished

Suite Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Suite

Hypo-allergenic bedding, in-room safe, individually furnished

Quadruple Suite

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, individually furnished

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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includes taxes & fees
$82 per night
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About the neighborhood

Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880

What's nearby

  • La Madera Beach - 2 min walk - 0.2 km
  • Zihuatanejo Bay - 3 min walk - 0.3 km
  • Kioto Plaza - 6 min walk - 0.5 km
  • La Ropa Beach - 8 min drive - 2.7 km
  • Las Gatas Beach - 16 min drive - 4.2 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪Terracita Beach - ‬6 min walk
  • ‪Margaritas - ‬3 min walk
  • ‪Boxha Café - ‬4 min walk
  • ‪Lalo's Burger Plaza Kioto - ‬7 min walk
  • ‪Il Mare - ‬4 min walk

About this property

Hotel Zihua Caracol

When you stay at Hotel Zihua Caracol, you'll be within a 10-minute drive of La Ropa Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Los Caracoles, which is one of 2 restaurants and serves breakfast and lunch. A bar/lounge, a terrace, and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 10 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante Los Caracoles - This café serves breakfast, lunch, and light fare. A children's menu is available.
Terraza Burgados Grill - This rooftop bar overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
  • Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
  • Late check-out can be arranged for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Zihua Caracol
Zihua Caracol
Hotel Zihua Caracol Zihuatanejo
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Frequently asked questions

Is there a pool at Hotel Zihua Caracol?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Zihua Caracol?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Zihua Caracol?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Zihua Caracol?
Check-in start time: 3 PM; Check-in end time: 10 PM. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
What is there to do at Hotel Zihua Caracol and nearby?
Hotel Zihua Caracol has an outdoor pool and a garden.
Are there restaurants at or near Hotel Zihua Caracol?
Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views.
What's the area around Hotel Zihua Caracol like?
Hotel Zihua Caracol is located near La Madera Beach in Playa La Ropa, a short 3-minute walk from Zihuatanejo Bay and 6 minutes' walk from Kioto Plaza.

Reviews

7.2

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great time it was a good stay a good distance from everything
Turtle, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Love the pool and garden area. Roof top view is beautiful
Fern, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very close to the beach
Juan, 2-night romance trip
Verified Expedia guest review

2/10 Poor

No service at all, no coffee, shower was cold and hard to use
Roger, 1-night trip
Verified Expedia guest review

6/10 Good

January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Jo-Ann, 8-night trip
Verified Expedia guest review

6/10 Good

They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
Nancy, 5-night family trip
Verified Expedia guest review

4/10 Fair

Sheets were dirty. Loud music from the restaurant.
William, 1-night trip
Verified Expedia guest review

8/10 Very Good

I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
Patricia, 10-night trip
Verified Travelocity guest review

8/10 Very Good

The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
Robert, 7-night romance trip
Verified Expedia guest review

6/10 Good

Colleen, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.
Verified Travelocity guest review

6/10 Good

safe deposit box full of 1000s of ants. room was close to dining room so was noisy. too high priced for a single occupant. liked the old time feel of the area
cynthia marie, 21-night family trip
Verified Orbitz guest review

8/10 Very Good

Clean, safe and friendly staff
Nicole, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Close to the beach, beautiful neighborhood.
Jose, 4-night family trip
Verified Expedia guest review

6/10 Good

The bathroom need some improvement.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The pool is lovely
Verified Expedia guest review

8/10 Very Good

The staff are wonderful. They work hard at keeping it clean. Beds are hard and the frame creak.
Ronald, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel needs some work, could only have a cool shower no real hot water but okay as it was hot weather. Issues getting towels each day, some days lots other days had to ask as they took them away but didn't replace them. The staff especially in the breakfast room were very friendly and nice, helpful even when there was a language barrier. Not fancy but it's okay.
Lynne, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 17-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was great, always very helpful. The person who cleaned our room very respectful.
Cynthia, 14-night family trip
Verified Expedia guest review

6/10 Good

Last minute find, great service but needs TLC.
Cute place, nice pool and bar area upstairs. Wifi only worked in lobby, not in rooms as the online description stated. Breakfast was pleasant, and service was very friendly. Our room had leaks both in the sink and the shower; which made for quite a slippery/messy and potentially dangerous situation. We told staff about it right away but nothing was repaired during our stay, so we had to improvise, using the bathroom trash bin to catch the water under the sink, and had to mop up the floor after showering with sopping wet floor mats and hand/face towels daily. Made for a lot of laundry since we try to be more eco-friendly and typically don’t replace our towels daily. Beds and pillows were a bit lumpy and our windows didn’t close shut. Lots of storage in the room for clothing and there was a lot of hot water which was a very nice redeeming quality. Just needs some TLC/maintenance, otherwise a nice place with easy beach access.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great affordable hotel with good breakfast
Christine, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful choice
Hotel Zihua Caracol is a wonderful choice in terms of its price-point and location. It is convenient for both the main waterfront and also Playa La Ropa, while being quieter than places in the center of town. It is not on the beach, which I prefer because of quietness, but it has superb views and is really only 200 meters from the beach. The included breakfast is great.
Peter, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Employees were kind and professional.
John, 3-night trip
Verified Expedia guest review

6/10 Good

Black mold in the courtyard and broken toilets and
Ana, 7-night trip
Verified Expedia guest review

General property information

Travelers Say
"Cute place, nice pool and bar area upstairs."
Reasons to Book
Comfortable Beds & Luxury Linens
Check-In Time
3:00 PM
Check-Out Time
12:00 PM