6/10 Bra
3 januari 2025
Stay during Christmas
The room didn't match the pictures as what we booked.
We asked to change the rooms but they mentioned since we booked through a third party service and it was peak period, all rooms were already booked and they won't be able to cater to our change.
We also found some bugs/insects near the sofa bed we had in our suite and asked for a deep cleaning of the room. The cleaning service wasn't upto the mark all days and only on repeated instruction, did they clean the room properly and provided us with bathmat, fresh towels, etc.
Location was great, breakfast was nice and overall cooperating and friendly staff. They even allowed us to store our luggages in the final day after checkout for few hours without any additional cost.
Sourjya
Sourjya, 6 nätters kompisresa
Verifierad gästrecension från Hotels.com