444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
What's nearby
Canal Street - 4 min walk
Bourbon Street - 7 min walk
Caesars New Orleans Casino - 9 min walk
Ernest N. Morial Convention Center - 14 min walk
Caesars Superdome - 14 min walk
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive
New Orleans Union Passenger Terminal - 16 min walk
St. Charles at Union Streetcar Stop - 1 min walk
St. Charles at Poydras Stop - 2 min walk
St. Charles at Common Stop - 3 min walk
Restaurants
Lüke - 1 min walk
Trenasse - 1 min walk
Starbucks - 3 min walk
French Truck Coffee - 3 min walk
Fourth Wall Coffee - 2 min walk
About this property
InterContinental New Orleans, an IHG Hotel
InterContinental New Orleans, an IHG Hotel features a rooftop terrace and puts you within a 5-minute walk of Canal Street. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center, a snack bar/deli, and a terrace are other highlights. The room service and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: St. Charles at Union Streetcar Stop is steps away and St. Charles at Poydras Stop is 2 minutes.
Languages
English, French, Hindi, Spanish
At a glance
Hotel size
484 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 59.60 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Shopping
Golfing nearby
Working away
24-hour business center
19 meeting rooms
Computer station
Conference center (33000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1984
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35.09 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Parking
Covered valet parking costs USD 59.60 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental
Frequently asked questions
Does InterContinental New Orleans, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental New Orleans, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental New Orleans, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at InterContinental New Orleans, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at InterContinental New Orleans, an IHG Hotel?
Yes. Valet parking costs USD 59.60 per night.
What are the check-in and check-out times at InterContinental New Orleans, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at InterContinental New Orleans, an IHG Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at InterContinental New Orleans, an IHG Hotel and nearby?
InterContinental New Orleans, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near InterContinental New Orleans, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around InterContinental New Orleans, an IHG Hotel like?
InterContinental New Orleans, an IHG Hotel is in New Orleans Central Business District, a short 1-minute walk from St. Charles at Union Streetcar Stop and 4 minutes' walk from Canal Street. Travelers give top marks for the hotel's prime location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Dec 22, 2024
Timothy Ladd
Timothy Ladd, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Fabulous place
I’ve never stayed here before and I was so amazed. The lobby was beautifully decorated for the holidays, the front desk personnel were so nice. We arrived earlier than expected and our room was ready, 3 hours early. Our room, a king premier was fabulous. It was so big compared to other hotels we’ve stay at in NOLA. The bathroom was nice, but the room over all was fantastic. We'll stay here again.
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 20, 2024
Very dated
Bathroom shower was broken
Kalani
Kalani, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2024
The valet began our trip by asking for a tip before parking our car. When we went to check in, the hotel tried to charge an extra $100 because the booking didn’t show the correct amount. The shower sounded like the pipes were going to explode, which also made the shower handle fall off of the wall. You had to set the water temp and then remove the handle until finished so it would fall on you. We were also lucky enough to find spoiled seafood in the mini fridge…stunk up the whole room for 30 minutes after discovering!
Neil
Neil, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Craig
Craig, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
Lorna
Lorna, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 14, 2024
Great place to service and great customer
service was provided.
shani
shani, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Iesha
Iesha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Seneca
Seneca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Comfy and Cozy
I loved the Intercontinental! I like that it’s not big but nice and cozy with everything you need. The staff is friendly and willing to assist. This is my second time here and I will come back again!
Carol
Carol, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Waquanda
Waquanda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Dustin
Dustin, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Robin
Robin, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Jim
Jim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Cory
Cory, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Would stay again
Came for a weekend birthday trip. Easy area to catch Lyft. About a 8-10 min walk to Canal. Good location.
Marika
Marika, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
janice
janice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Jodianne
Jodianne, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Patrice
Patrice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Nov 3, 2024
Will not be a repeatrr
Very disappointing for a 4star property. The worst in-room and bathroom lighting I’ve ever experienced. Zero counter space in bathroom. Incompetent bar service. Front desk and bellmen, however, were lovely.