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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly hotel connected to the convention center, steps from Gatlinburg Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
View from room
Seasonal outdoor pool

Reviews

6.4 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The price is $81
includes taxes & fees
$74 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 400 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 1 King Bed

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Pool
Free breakfast
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Free parking
7.6 out of 10, Good, (874)
The price is $71
includes taxes & fees
$64 per night
Dec 8 - Dec 9
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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg offers a fantastic location, putting you just a 5-minute walk from Great Smoky Mountains National Park and Gatlinburg Convention Center. Guests can enjoy the seasonal outdoor pool, along with onsite hiking/biking trails. Also, Gatlinburg Space Needle and SkyPark are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 104 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (USD 10 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 48
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 15.99 per accommodation, per night
  • Resort fee inclusions:
    • Housekeeping
    • Laundry facilities
    • Parking

Optional extras

  • Safes in guestrooms can be used for USD 2 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Covered self parking costs USD 10 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg offer free cancellation for a full refund?
Yes, Quality Inn Creekside - Downtown Gatlinburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Creekside - Downtown Gatlinburg?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn Creekside - Downtown Gatlinburg?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Creekside - Downtown Gatlinburg?
Yes. Self parking costs USD 10 per night.
What are the check-in and check-out times at Quality Inn Creekside - Downtown Gatlinburg?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Creekside - Downtown Gatlinburg and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities like a seasonal outdoor pool and a picnic area.
Does Quality Inn Creekside - Downtown Gatlinburg have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Quality Inn Creekside - Downtown Gatlinburg like?
Quality Inn Creekside - Downtown Gatlinburg is located by the river in Downtown Gatlinburg, a short 5-minute walk from Great Smoky Mountains National Park and 4 minutes' walk from Gatlinburg Convention Center. Travelers give top marks for the hotel's prime location.

Reviews

6.4

Good

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Horrible! Disgusting!
Horrible Experience – Stay Away! I don’t usually write reviews, but my stay at this hotel was so bad that I feel compelled to warn others. The conditions were disgusting from the moment I walked in. The carpet was filthy, stained, and clearly hadn’t been cleaned in a long time. The fireplace was broken and looked like it hadn’t worked in ages. The bathroom was no better – the shower was dirty, with soap scum and grime all over, and the mirror was smeared with fingerprints. To make matters worse, there were bugs crawling around in the room. On top of all that, the room had a horrible smell, like a mix of mustiness and something else foul. I couldn’t even bear to stay there. I ended up leaving and finding another hotel nearby, as I couldn’t see any reason to stick around in such a terrible place. They refused to give me a refund, which just made the whole experience worse. I strongly advise anyone thinking of booking here to stay away. It’s not worth the risk, no matter how cheap it seems. Look elsewhere!
Kristopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Penelope, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Gatlinburg Stay
Very nice staff , great location.
Eugene, 3-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden money saver
Great location, good breakfast, very friendly staff
Thresa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

A lot of thing wrong with room when I told the front desk they said they would get maintenance to look into it but never came by or have us change rooms
David, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Rooms were nice. They do need to be worked on. Toilet was loose. One of the light switches did not work. The door was rotten ion the bottom which did not let it close properly. It needed some repair work to the wall under the sink.
William, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Loved the bears!
Having bears roam freely on the grounds made the stay enjoyable! The rooms were okay, nothing to write home about. No hair dryer or usb plug ins. No tub shelves and the shower curtain was too short.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Vacation
Very comfortable bed and close to everything.
Louis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel
The check in process was good and the staff were very friendly. The room was very clean and the beds were comfortable. Walking distance to the strip was good. Nice Hotel
Judy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

It was ok, I didn’t get the room I had booked online. I was supposed to get a king bed with a soaker tub in room, but when I checked in, was told because we had dogs we couldn’t have that room. It shouldn’t be available online if it wasn’t an option. I selected pet friendly hotel! Also was charged more than it said online for pets…. $25 a day for each pet is expensive, and was not informed of this until the day of check in by email. So it was too late to get a refund for the stay! Online it said $10 extra for pets!!! Why the big charge if you don’t want pets there just advertise it that way. I understand some dogs make messes… maybe inspect the room upon check out and price accordingly!!! Oh wait that would mean they had to work, sorry. We won’t stay there again! Also pets don’t like linoleum floors!
Vicki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Think about it
Booked two rooms for my family, they had the better of the two rooms. Smahed bug on ceiling, head boards dust and visible hand prints from previous gueats. Mini fridge rusted, carpet not vacuumed. Ac united needed cleaned out smell came out of it with ac or heat.
Denielle, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible
Jazzuci didnt work, no hot water, fireplace didnt work. Employees didn't care. We asked to move rooms and told no. Mold growing in rooms. Not clean. Tiles and flooring falling apart.
Tamara, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Allison, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alexander, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We love this place
Front desk was very nice and accommodating. We've stayed here many times and its one of the best in Gatlinburg. We love watching the bears from the rooms on the hill. Right downtown easy to get to anything inside Gatlinburg.
Brittany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudette, 1-night trip
Verified Hotels.com guest review

6/10 Good

Convenient location, very outdated hotel
This hotel was in an extremely convenient location to the park. It was very outdated & could use updates to the bed, carpet, bathroom. Everything worked but very old. We also did not like the fact that the hotel was spread out over several buildings. We had to walk up/down a giant hill and walk a half block to the lobby/breakfast area.
Amy, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Last minute booking
We booked at the last minute. They had a room with a king bed available. We had another hotel booked but further away from our destination, so we looked this hotel up within the hour that we needed a room. They had one. Very friendly. Nice room.
Lynn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Simpson, 3-night trip
Verified Hotels.com guest review