I want to express my deepest gratitude to the wonderful staff at Tivoli Lagos Hotel for their extraordinary support during my stay. I broken my leg at first day and from the moment they learned about my foot injury, their compassionate and immediate response truly touched my heart. They quickly moved me to an accessible room, making it much easier for me to navigate, and assisted me in getting my medications, which was a huge relief since I was traveling alone.🙏❤️
The kindness and care I received from everyone at the hotel brought tears to my eyes. The staff were always attentive and ready to help with a smile, from the bartender to the receptionist, and the breakfast and restaurant staff, including the staff member who helped me carry my luggage and wheelchair, ensuring I was comfortable and safe.❤️
Despite not being able to explore the Algarve as I had hoped, the exceptional care and compassion from the hotel staff made my travel experience truly special. Their warmth and kindness turned a challenging situation into a memorable and heartwarming experience.
I highly recommend Tivoli Lagos Hotel for their outstanding service and genuine compassion. They transformed a difficult time into a beautiful memory with their incredible hospitality. I hope that next time I can visit the city and stay with you with a healthy foot.
Thank you, Tivoli Lagos Hotel, for your remarkable care and kindness.❤️