This is the kind of resort you don't have to leave. It has pretty much everything in this small village. A beautiful place surrounded by water and a green oasis. A bit touristic but overall the place is huge and you will something that fits everyone. Tennis courts, a gym, several pools and quiet places for those who wants it. Would recommend this hotel to families most of all.
The main building, Al Qasr has a huge lobby with a cafe and restaurant.
+ The breakfast has most type of typical food you would look for and the quality is good. You can order some omelett, and you have some nice variation of hummus and other kind of delicate bites.
+ The summerhouse buildings fronting the lagoon is good and offers a nice view of the water, with everything you need around it, like a private pool.
+ The staff around the pool areas, the houses and in the restaurants are great.
- The staff at the reception was a disappointment. The first person felt uninterested in our visit, and when I can came back to ask why we didn't get the water view as it said in the room description, the second person was like talking to a robot. I eventually gave up and basically had to pay to upgrade the room despite being a Gold Member of Hotels.com.
- Asked for a late checkout several times, and they promised they would look into it. Nobody came back, and at the check-out day they said it wasn't possible.
Overall, a bit disappointing for a hotell with high reviews and being part of Jumeirah Group.