Owners will help you in any way possible to please you and make the best out of your stay! However, sadly to say, Kamari is an over-exploited cheap touristic back side of the beautiful Santorini island. If you really have to stay at the beach, and don't want to go to the other Cykladic islands with way better beaches, stay in Perissa instead. Kamari has more tavernas squeezed together than any oher village, wall-to-wall, with picture menues in your language, presented to you by eager russian bouncers who won't let you pass by easily. Sadly, this affects the experience you get from your stay, no matter how nice the hospitality is. The hotel is located right across the street from the beach, next to the "Taverna Strip". Pool area is nice and clean and child friendly, but you should know that the location is right under the landing stretch of the nearby airport, and approx. 20-40 airplanes per day(!) will pass just over your head, so any dazing off to sleep by the pool is out of the question.