4/10 Hyfsat
11 december 2024
Dålig service och iskallt badrum
When we checked in, we were given a room on the 5th floor and the elevator was not working during the entire stay. When we got up to our room it was not cleaned, and there were no other rooms available so we had to wait while they cleaned the room.
The service over all was substandard. During the entire stay when we left the hotel we had the "please clean the room" sign on the door, but no cleaning was done.
The toilet paper ran out on day 2 and even though we told them when we left the hotel for dinner, it wasn't refilled during the 4 hours we were gone so we had to go down to reception and get it ourselves when we got home.
The toilet was freezing cold. We couldn't get the ventilation damper to close so it was incredibly uncomfortable to use the toilet. There was no shower curtain, so when you showered, the entire floor got wet. We also couldn't use the towels to dry the floor because they weren't replaced.
One bed leg was loose. The bedside lamps were loose. No bedside tables or shelves.
Overall absolutely nothing to recommend. Although this was a hostel, I think you can expect a higher standard than what we experienced. I do not recommend booking!
Verifierad resenär
3 nätters resa
Verifierad gästrecension från Hotels.com