What can I say? This hotel should have 5 stars and you should look no further if you plan to stay in Pienza! Don't hesitate, this really is the place.
We stayed for one night on our way down (by car) and then again when we were headed back home. It is not a coincidence that we chose this hotel again.
The hotel is in mint condition, the rooms are very tasteful, there is a terrace with bubble baths etc, free parking, free internet etc. The rooms are absolutely clean and the personnel/reception are really nice. We chatted a long time with the receptionist who really did the extra mile, explaining to us what we should see, local specialties etc. Thank you!
On our trip, we also tried two five star hotels (and a number of three star), but none felt more like home than this. We will come here again, if nothing else than to experience the hotel.
Try the local pici (pasta) in the restaurant, buy the Pecorino cheese and some local marmalade. The breakfast is also great.
And by the way, Pienza is an absolute delight, a real pearl in Tuscany!