The rooms where absolutely amazing! Clean (apart from some animal poop I found on arrival), with the best shower ever. The bathroom is half-outdoors, but that didn't bother me. Breakfast on the beach, spa, wonderful rooms/bungalows, and fast laundry service. In Bali, I had gotten used to the staff remembering my name everywhere, but at this hotel they didn't even remember that I stayed there, and they wouldn't help me organizing a snorkelling trip, since I was travelling alone. Don't eat at the over-prized restaurant at the hotel, try one of the warungs outside the hotel. I went to Warung Santai, where they also helped me with the snorkelling trip to Menjangan island - and that snorkelling trip is something I REALLY recommed.