2/10 Dåligt
3 augusti 2024
We arrived to the hotel at noon and it was a bit difficult to understand where it was. It’s basically a residential building that is converted to different rooms. When we entered the bedroom and checked the beds, they had black spots under the mattress. It looked like mould that has spread out for sometime. The beds and sheets were dirty. When we asked the housekeeper she called another guy that we spoke to on the phone, and he explained this was a cigarette burn that they knew about for 4 years! It was absolutely not a cigarette burn, but mould. When asked what we can do about it he said we should stay there because it isn’t dangerous. Because we had small children we insisted in either changing the room or getting a refund. He insisted there is nothing we could do about and basically swore at us and hung up the phone. We had to check out and find another hotel (with no mould and nicer staff). This is the worst hotel we’ve ever stayed at, and it’s definitely a scam. Avoid
Freddie
Freddie, 1 natts familjeresa
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