6/10 Bra
3 januari 2025
Needs new management!
The service from the front desk was ok, definitely not outstanding. The breakfast was by far the worst I've ever had from any Hyatt I've ever stayed at...I put it at second worst from any hotel I've stayed at. Also, the turn down service on the rooms was a complete fail, even when I specifically went and asked for them to change sheets, replace towels, toilet paper, etc... We got back to the room after being gone all day, and there was simply 2 new towels sitting on the counter, and nothing else was done. The hotel also ran out of tissues while we were there, and they were down to their last few rolls of toilet paper too (luckily it was our last day, when they told us that news). This place needs a change in management!
Matthew
Matthew, 4 nätters familjeresa
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