Me and my friend stayed for only 1 night in March, so I can't say anything about the cleaning of the room, but overall I've got nothing to complain about. The room was tidy and neat. Bathroom had fresh, new towels and it was just a very pleasant and simple room. Comfortable double bed, and the location couldn't get any better! Only saw the hotell staff when checking in and out, since it was in the buildning next door. But they seemed really nice. Felt like we owned our own apartment. Suits families, couples, young adults. Basically anyone! Our room was on the second floor, so there were two quite steep stairs to get there. But if you've got no problem with stairs it should be fine. Guess that's just a typical "London thing". Plus, I think they've also got some available rooms on the ground floor.
Will definitely book again! :) Superb!