2/10 Dåligt
4 januari 2022
Overpriced and smelly
We stayed at the hotel over New Years. All of Tulum has a price increase, but even at its regular rate the hotel is overpriced for the experience. The rooms are small and dark, due to the indoor garden there is a lot of mosquitoes, as well as a lingering humidity in the whole complex.
Nothing gets dry!! This might also be the reason for why our bathroom smelled like mold and the water smelled funky. After a shower you had to ventilate the whole room just to be able to stay in it.
You might think that we were just unlucky with the room, but we were 3 pairs staying at the same time and we all had this experience.
Besides the room we also used the laundry service provided by the hotel. Besides the discolouration of half of the white laundry, everything got clean…
So on the upside, the rooftop pool is okey as well as the service provided by the employees.
stefano
stefano, 5 nätters resa
Verifierad gästrecension från Hotels.com