4/10 Hyfsat
10 oktober 2024
The hotel was disappointing
The hotel was disappointing. We booked a classic room for two and indicated that we would be traveling with a 6-month-old child. When we arrived at the hotel, they gave us a very small room that we could barely fit through the passage, there was absolutely no room for a stroller. We went to the reception, after which they changed our room for a larger one, but said that we would have to pay extra for it and that we would only be able to stay there for 2 days. I explained to them that this was not our problem and that when booking we indicated 2 people and a child. In the end, we were able to resolve this, but the experience was already spoiled. We still had to pay extra for the room. I think this is the hotel's fault, not ours. For this reason, I would not recommend this hotel and one more thing: in the photos, the hotel looks much better than in reality.
Galina
Galina, 3 nätters kompisresa
Verifierad gästrecension från Hotels.com
