We had a very nice and pleasant stay and the hotel did everything to try and accommodate our wishes for a room with better working A/C. It was very warm in London so the extra fan in our room made all the difference, 2 adults and 2 kids in the same room. the breafast was fantastic I think, the staff very attentive and helpful. Location was great just by the tube and the Central Red Line, this was so convenient. 2 mini-markets for shopping some snacks just next to the tube. We felt safe and had a great stay, 5 nights. We will for sure book again, our next stay. The only negative thing was the lobby restaurant that did not clean the tables in the evenings, it looked very dirty some nights, when we wanted to have a drink in the bar in the lobby. Otherwise, nice and calm hotel, felt safe and with the tube about 15-20 min to Oxford Circus, we couldn't not complain about anything. Very much value for money!