Check-in experience was very bad, door man was very rude (not Eugene, he was pretty cool, it was his mate). Check-in woman at desk also kinda "I don't care"/unfriendly.
Rooms are nice, bathtub "cork" was broken, other than that everything is clean and bed comfortable.
At check out a good experience, everyone friendly.
I'm used to rate every hotel at 5 stars but this will get a 4 this time.