Unfriendly staff, unhelpful when you need assistance, children have to pay despite them advertising as child-friendly. They lack patience for children. If you run out of toilet paper, you have to wait for hours until the cleaner arrives, or buy it from a store. Very noisy! Breakfast was okay, but overall, it's not something I would recommend. It's labeled as a hotel, but it's more like a hostel. The hotel isn't worth the money.