The only positive about this hotel was its location. The main issue: my luggage was stolen despite being stored in their so-called “secure” luggage room with CCTV. When I returned, staff didn’t check cloakroom tickets properly, allowing guests to enter unattended and take belongings. After reporting it, I was told to wait until the next day for CCTV review, leaving me distressed without clothes or toiletries. The next day, staff claimed they couldn’t help and told me to go to the police. Later, they miraculously “found” my luggage but my pyjamas were missing, and I had the handbag of the thief instead. I returned it, and my missing items were eventually given back, though my Dr. Martens boots were unlaced—clearly tampered with. Staff were unhelpful, dishonest, and uncaring. The hotel was filthy, with SMELLY corridors and dirty shared showers. To top it off, our room overlooked a graveyard with active digging. Absolutely would not recommend—avoid at all costs.