The person at reception is very very arrogant, rude and indifferent, have never met so rude reception at any other hotel. Other staff that I met in the hotel were friendly. Room facility is bad, i.e., window is broken, cannot be closed, I got change to another room, however, in the new room, safety box is not working; one leg of the iron table is broken so it can't stand properly, and one end of the iron table is not smooth and pulled the thread out of my shirt so my shirt was destroyed; always need to spend a lot of time to close the water tap in the bathroom since it is difficult (but still possible) to close tightly; soundproof is not good, can hear other room clearly; warm water in the shower is not stable sometimes; heating in the room can only be on for maximum 6 hours, then need to turn on manually again. All those not good room facility are still acceptable for me since it is only a 3-star hotel, however, the attitude of the reception is so bad and definitely not acceptable. I definitely won't stay in this hotel again.
If I have to mention the ok part, breakfast is ok, wifi is ok.