One problem we had was the food, we booked half-board and normally you get free drinks for your meals, but not here!!! they charge you overprice for the drinks with your dinner and the waitresses are very rude!! i found a CATEPILLAR in my sallad and we told and showed several waitrisses and they took the catepillar away, not saying sorry, not offering anything or taking my plate! After the waitress been in the kitchen and hopefully told the chef, nothing happened. chef walked out several times to look how much food that was left but did not take in sallad to clean. We told the waitress again that maybe they should clean the sallad and they didnt do anything. When we told the man in reception he only wrote "promblemencia" or something to pass into the kitchen. Another time we came just before the would close and since the chips had been lying about on the hotplate for a while and was very chewy then my man asked for some fresh ones, he got the reply, microwawe. they couldnt even do that extra service even though its a good hotel. Mind you some of the people that works there is very bad at english! Also make sure that housekeeping has cleaned under your bed, they didnt clean under ours and its was discusting.!