The reception staff were excellent. Very professional and very polite. However, the room wasn't upto standard.
The bed was uncomfortable and broken. Both myself and my wife, have been bitten by either bed bugs or fleas, as the hotel is a pet friendly hotel. The heating was on full and turned the room into a sweat box. There was an alley way at the back of the hotel, which kept my wife awake during the night. The bath had mold around it and was very unclean. The shower gel despenser was empty.
We were supposed to stay 2 nights, but after the first nights sleep, we decided to come home.
Very disappointed with the stay overall, as the hotel looks a beautiful building on the inside.