Why? 1) Book 21 days and my wife and I decided to return a day earlier, the hotel never refunded the day.
2) The room has an electronic card entry and exit system, which did not work at all. When we decided to remove the card when leaving the room, the whole electricity system was cut including the refrigerator (where we had baby food) and the A / C.
3) The showerhead fell to the floor when my wife was about to take a shower. It was never changed.
4) The toilet did not serve when it was pulled into the water, the dirty water was still in the toilet. This came up again and again.
5) There were insects in the room. We found a gigantic dead giant underneath our suitcases.
6) Some of the waitresses stole a recharger from our Samsung phone, this for not having left it inside the safe deposit box that day.
7) The A / C did not work one day, this was the only thing that the service staff repaired quickly and well throughout the room.
With the exception of the restaurant staff they were very good, friendly, gentle, etc. With us, we would not recommend this hotel for anything in the world.